Terms and Conditions – Alaska Snax

Company: Nitiya Foods And Nutritions Private Limited (brand: Alaska Snax)
Effective date: October 22, 2025

Office Address: 198, AJROI SASNI LINK ROAD, COMMON, SERVICE CENTRE, AJROI HATHRAS – 204216 (Uttar Pradesh), India

Phone (inquiries): +91 80771 89367

1. Introduction

Welcome to Alaska Snax. Your privacy matters to us. This Privacy Policy explains how Nitiya Foods And Nutritions Private Limited (“we”, “us”, or “our”) collects, uses, stores, discloses, and protects personal information obtained through our website, products, services, mobile apps, and communications (collectively, the “Services”). By using our Services or providing personal information to us, you consent to the collection and use of information as described in this Policy.

2. Scope

This Policy applies to: (a) visitors to our websites and apps, (b) customers who purchase our products, (c) subscribers to our newsletters and communications, and (d) other users of our Services. It does not apply to information collected offline or by third parties not controlled by us.

3. Information We Collect

We collect the following types of information:

3.1 Personal Information

Information that can identify you directly or indirectly, including but not limited to:

Name
Email address
Phone number
Postal/shipping address
Billing information required to process payments (we do not store full payment card data unless required by a payment processor)
Order history and purchase details

3.2 Non-Personal / Technical Information

Information that does not by itself identify you, including:

Device information (device model, operating system)
Log data (IP address, browser type, pages visited, time stamps)
Cookies and similar technologies
Analytics and usage data

3.3 Sensitive Personal Data

We do not intentionally collect sensitive personal data (e.g., health records, racial or ethnic origin, political opinions). If such data is provided inadvertently, we will process it only with explicit consent and to the extent permitted under applicable law.

4. How We Collect Information

We collect information when you:

Register an account or create a profile
Place an order or request customer support
Subscribe to newsletters or marketing communications
Submit forms, surveys, or feedback
Use our website or mobile application (automated collection via cookies and analytics)
Interact with our social media channels

5. Use of Information

We use the information we collect for purposes including:

Processing and fulfilling orders, deliveries, refunds, and returns
Communicating order status, updates, and customer support responses
Sending transactional messages (receipts, invoices, shipping notifications)
Marketing and promotional communications (only with your consent where required)
Personalizing your experience and improving our products and Services
Analyzing usage trends and monitoring site performance
Preventing fraud and ensuring security of our Services
Complying with legal and regulatory obligations

6. Legal Basis for Processing (where applicable)

If and to the extent data protection laws (such as the GDPR) apply to you, our lawful bases for processing personal information include:

Performance of a contract (e.g., to fulfil orders)
Consent (for marketing and optional services)
Legitimate interests (e.g., fraud prevention, analytics)
Legal compliance

7. Sharing and Disclosure

We may share your information with:

Service providers and processors who perform services on our behalf (payment processors, couriers, hosting providers, email delivery services, analytics providers). These parties are contractually obligated to protect your data.
Third-party platforms (e.g., marketplaces or social media) when you choose to interact with us through those platforms.
Law enforcement or government authorities when required by law, regulation, or legal process.
Business transfers: If we merge with or are acquired by another company, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their direct marketing purposes.

8. Cookies, Tracking & Similar Technologies

We and our partners use cookies, web beacons, local storage, and similar technologies to collect information about your interactions with our Services. Cookies help us:

Remember preferences and settings
Maintain session and account information
Provide personalized content and offers
Analyze and improve site functionality

You can control or disable cookies through your browser settings—but note that disabling cookies may limit certain features or functionality of our Services.

9. Marketing Communications

We may send promotional emails, SMS, or other messages about products, offers, and events. You can opt out of marketing communications at any time by:

Clicking the “unsubscribe” link in marketing emails
Replying STOP to marketing SMS (where available)
Contacting us at alaskasnacks777@gmail.com or +91 80771 89367

Even if you opt out of marketing, we may still send transactional or service-related messages (e.g., order confirmations, delivery updates).

10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations. Retention periods may vary depending on the type of data and applicable law (for example, accounting records may be kept for several years to meet tax and regulatory requirements).

11. Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, access controls, encryption where appropriate, and internal policies. However, no method of transmission or storage is completely secure—absolute security cannot be guaranteed.

12. International Transfers

If we transfer your personal data outside India (for example, to service providers in other countries), we will take steps to ensure your data receives adequate protection consistent with applicable laws (such as contractual safeguards).

13. Your Rights

Depending on your jurisdiction and applicable law, you may have rights regarding your personal data, including the right to:

Access the personal information we hold about you
Request correction or update of inaccurate information
Request deletion or restriction of processing
Request portability of your data
Object to certain processing activities
Withdraw consent where processing is based on consent

To exercise these rights or to submit requests, contact us at alaskasnacks777@gmail.com. We may ask you to verify your identity before responding to such requests. We will respond to requests in accordance with applicable law.

14. Children

Our Services are not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected personal information of a child, please contact us and we will take steps to delete that information.

15. Links to Other Sites

Our Services may contain links to third-party websites or services. This Policy does not apply to third-party sites. We encourage you to review the privacy practices of those sites before providing personal information.

16. Payment Information

We use trusted third-party payment processors to handle payment card and transaction data. These processors collect and store payment information according to their own privacy policies. We do not store full card information on our systems unless expressly required and secured according to industry standards.

17. Grievance Officer / Contact for Privacy Matters

If you have questions, complaints, or requests regarding your personal data, please contact us:

Privacy / Grievance Contact:
Email: alaskasnacks777@gmail.com
Phone: +91 80771 89367
Address: 198, AJROI SASNI LINK ROAD, COMMON, SERVICE CENTRE, AJROI HATHRAS – 204216 (Uttar Pradesh), India

(You may ask us to update this section with a named officer if you prefer.)

18. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated Policy on our website with the revised “Effective date.” If changes materially affect your rights, we will provide additional notice where required by law.

19. Governing Law & Jurisdiction

This Policy and any disputes arising out of or related to it shall be governed by the laws of India. Courts in Uttar Pradesh shall have exclusive jurisdiction, unless otherwise required by applicable law.

20. Consent

By using our Services or providing personal information to us, you consent to the collection, use, and disclosure of your information as described in this Policy.

Need help or want changes?

If you want this policy tailored for a specific market (for example: GDPR-focused language for EU users, or more explicit compliance with India’s Digital Personal Data Protection Act), tell us which market and we will update the policy accordingly. For legal certainty, consider obtaining independent legal advice.

Last updated: October 22, 2025